Privacy Policy

This Privacy Policy governs how our Company and its affiliates collect, use, disclose, and transfer information. The Company operates and manages the website www.MockTestHive.com (“Site”) and its associated platforms, including the web, apps, emails, and mobile/internet-connected devices (“Services”). This Policy is an integral part of the Terms of Use. Undefined terms used here have the same meaning as in the Terms of Use.

When you use the Site or Services, the Company collects, stores, and uses your personal information for the services provided. This Policy may change as the Services evolve, so it is recommended to review it periodically. Our Company is dedicated to safeguarding the privacy of our users.

INFORMATION COLLECTED FROM YOU

  1. When you use the platform, such as registering, logging in, creating a user account, purchasing a test series or video course, or attempting a mock test, MockTestHive may collect your personally identifiable information. This information may include personal details such as name, date of birth, gender, contact information, address, financial details, location, social media details, and exam preferences.
  2. MockTestHive will use this information to verify your identity, provide services, administer your account, notify you of changes, manage business operations, develop products, send newsletters, comply with laws, and conduct research.
  3. By registering on the MockTestHive Platform, you agree to provide the aforementioned personal information, which is lawful, necessary, and permissible. However, you can discontinue using the platform at any time. MockTestHive is not liable to provide its Services if you refuse to provide the abovementioned information. Additionally, MockTestHive may need to maintain the same quality of Services for users who need to provide all the required information.

INFORMATION COLLECTED AUTOMATICALLY

  1. Certain third-party advertisers, service providers, and MockTestHive on our platform may collect information about you for transactional and promotional purposes.
  2. Log Files: MockTestHive servers automatically receive log information from your browser and device, including IP address, device ID, network operator details, operating system, browser type, CPU speed, and connection speed. This information helps validate your user identity, understand your platform usage, and make appropriate changes and updates. When you register your mobile device or access the App, MockTestHive collects device information such as mobile device ID, model, manufacturer details, and operating system to improve the App’s functionality and customise the content per your preferences.
  3. Cookies: The data files on your device that track your interaction with social media websites, content clicks, downloads, uploads, shares, and other activities on the platform. They personalise your experience and improve the platform based on your preferences and usage trends.
  4. Web Beacons: Transparent graphic images, known as web beacons, are used in email communications to understand customer behaviour and enhance the quality, functionality, and interactivity of the platform.
  5. Mobile Analytics: MockTestHive uses mobile analytics software to better understand and customise the app’s software on your phone. This includes collecting information such as usage frequency, preferred features, app download source, device ID, and names of other mobile applications on your device.
  6. Payment/Purchase Information: To access certain paid features and services, you may need to create or log into an account with a payment gateway or website like “PayU” or “PayTM.” These payment gateway providers may collect details such as name, address, contact number, email, credit or debit card information, net banking details, or web wallet information for payment processing. MockTestHive does not store this information directly and assumes no liability for payments made or information shared with authorised payment gateway providers.
  7. Public Forums: Any information you disclose in the comments section becomes publicly available, and MockTestHive cannot guarantee its security. Exercise caution when revealing personal or identifiable information in such forums.

It is important to note that the above information is used to communicate with you, improve the Service, and understand users’ operating systems. It is not used to identify individuals by name, address, or other personal details.

GOOGLE ADSENSE POLICIES

  1. Our site uses Google AdSense, an advertising service provided by Google. AdSense uses cookies to display targeted advertisements based on your browsing behaviour. The use of AdSense on our website is subject to the following policies:
  2. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites.
  3. Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
  4. Users may opt-out of personalized advertising by visiting the Ads Settings page. Alternatively, you can opt-out of third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.
  5. Google AdSense may collect and use non-personally identifiable information about your visits to this and other websites to provide relevant advertisements.
  6. Google’s privacy policy regarding AdSense can be found at: https://policies.google.com/privacy

LINKS TO THIRD PARTIES

We may link to third-party websites not covered by this Privacy Policy. You acknowledge that any interaction with such websites is at your own risk, and MockTestHive cannot be held liable for any exposure to your personal, sensitive information.

SHARING OR DISCLOSURE OF INFORMATION COLLECTED

  1. We do not disclose, share, or exploit your information without your permission, except as mandated by law or contracts under specific circumstances.
  2. Legal Necessity: MockTestHive may share your information, including personally identifiable information or Sensitive Personal Data or Information, without separate consent if requested or required by law, court, government agency, or authority for verification, prevention, detection, investigation of criminal activity, or prosecution.
  3. Disclosure to Service Providers: We may disclose non-sensitive information to service providers and business partners for purposes such as hosting the Platform, payment processing, data analysis, and customer service. These disclosures are subject to strict contractual arrangements that maintain the confidentiality and security of your personal information.
  4. Limited Disclosures for Service Improvement: MockTestHive may share non-sensitive information, including personally identifiable information, with sponsors, partners, advertisers or third parties for marketing, advertising, promotional offers, product information, and market research. This information is shared in aggregated and anonymised form, ensuring confidentiality and security.

ACCESSING AND UPDATING PERSONAL INFORMATION

We make efforts to provide access to and correction of personal information upon request, subject to legal requirements or legitimate business purposes. Identification is required for any requests to access, modify, or remove personal data. We may decline repetitive requests, require disproportionate effort, jeopardize others’ privacy, or are impractical. After deletion, residual copies may remain in our backup systems for a certain period, as applicable laws require.

The security of any collected information is of utmost importance.

  1. We prioritise the security of your personal information and use appropriate technical and organisational measures for protection against unauthorised processing or damage. These measures include internal reviews, encryption, physical security, and restricted access to our data storage systems.
  2. While we strive to implement robust security measures, every system is impenetrable, and we cannot guarantee the security of our database or the interception-free transmission of information over the Internet. Any information you include in public forums is accessible to anyone with Internet access.
  3. We retain your personal information for as long as necessary for business purposes or legal requirements.
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